Privacy Policy

Privacy Policy

Your privacy is important to us. We have developed this Policy in order for you to understand how we collect, use, communicate and disclose personal information. The following outlines our privacy policy at the time of collecting personal information and identifies the purposes for which information is being collected. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.

 Scope of this policy

We are committed to handling personal data in compliance with data protection laws, including the General Data Protection Regulation (GDPR) We will only collect and process personal data that is: processed fairly, in a transparent way and based on valid legal grounds; obtained for specific lawful purposes; adequate, relevant and not excessive; accurate and kept up to date; not held for longer than necessary; protected in appropriate ways and not transferred outside of the European Economic Area, unless adequate protective measures are in place.

 What personal data do we collect?

 We may collect the following categories of personal data to the extent necessary to achieve the purposes outlined in this policy:

  • Personal details you provide to us in person, via our website or by telephone / other means including your name, address, email address, telephone number and any other contact details you supply
  • A written record of the key details of the conversation if you contact us by phone

What personal data do we collect?

We may process personal data for the following purposes: 

  • For public relations purposes
  • For the performance of our contract
  • To comply with legal and regulatory obligations
  • When you have given consent

Third Party Privacy Policies

This website uses the following third party software, their individual privacy policies may be viewed below.

Google Analytics

What personal data is collected and how long is it retained?

We will keep personal data only for the time that is necessary to achieve the purpose(s) for which they were collected, e.g. for the duration of a contractual relationship and for a period of time thereafter if so required by applicable law or if in the primary interests of the data subjects. 

Do we transfer personal data?

We will not transfer personal data outside of the European Economic Area (EEA), unless adequate protective measures are in place. 

What are your rights as data subjects and how to exercise them?

As data subject, you have the following rights with respect to personal data we hold about you, subject to applicable legal restrictions:

  • Right of access to your personal data;
  • Right to rectification of incorrect or incomplete personal data;
  • Right to erasure of your personal data;
  • Right to restriction of processing of your personal data;
  • Right to data portability, i.e., the right to receive the personal data concerning you in a structured, commonly used and machine-readable format and to transmit those data to another controller;
  • Right to object to all or part of the processing, when legally allowed;
  • Right not to be subject to automated individual decision-making, including profiling within the limits set out by the law;
  • Right to withdraw consent at any time when we process your personal data based on your consent;
  • Right to lodge a complaint with a supervisory authority in the EU.

If you wish to exercise any of these rights or if you are not satisfied with how we protect your privacy, please contact

jenny.shaw@cognosco.ltd.uk

 Individuals will not be charged for subject access requests, except if the requests are unfounded or excessive (e.g. repetitive or will take more than a day to deal with). In such cases, we may charge a reasonable fee or refuse to act on the request.